meet expectations for - Polish translation – Linguee
I remember the first time I became a leader, I called a meeting with my team and said, "Here are my expectations of you." When I finished, I. The concept of meeting expectations has been bandied around the business world for years – and the concept is flawed. The problem with. When it is performance review time, the people receiving the review go a little over the top about “meeting” expectations and “exceeding”.
Customer Expectations: 7 Types All Exceptional Researchers Must Understand
Performance measures related to quality of outcome may include the evaluation of accessibility, customization, dependability, timeliness, accuracy, and user-friendly interfaces. Static performance expectations are the visible part of the iceberg; they are the performance we see and—often erroneously—are assumed to be the only dimensions of performance that exist.
Dynamic Performance Expectations Dynamic performance customer expectations are about how the product or service is expected to evolve over time.
Dynamic expectations may be about the changes in support, product, or service needed to meet future business or use environments.
Technological Expectations Technological customer expectations focus on the evolving state of the product category.
For example, mobile phones are continually evolving, leading to higher expectations of new features.
Performance Review: 4 ways to ensure you meet expectations
The availability of low profile phones with email, camera, MP3, blue tooth technology, and increased storage will change technology expectations as well as the static and dynamic performance expectations of the product. These highly involving products are not just feature based, but raise expectations that enhance perceptions of status, ego, self-image, and can even evoke emotions of isolation and fear when the product is not available. Person to person relationships are increasingly important, especially where products require support for proper use and functioning.
Support expectations include interpersonal sharing of technical knowledge, ability to solve a problem, ability to communicate, reduced time to problem resolution, courtesy, patience, enthusiasm, helpfulness, assurance that they understood my problem and my situation, communication skills, and customer perceptions regarding professionalism of conduct, often including image and appearance. Situational Expectations In building a customer satisfaction survey, it is also helpful to evaluate why pre-purchase expectations or post-purchase satisfaction may or may not be fulfilled or even measurable.
The following conditions may be considered: Expectations may not include unanticipated customer service attributes that are new to that consumer. Expectations may be based on vague images, thereby creating wide latitude of acceptable performance and expected satisfaction. Product performance expectations and evaluations may be sensory and not cognitive, as in expectations of taste, style or image.Failing To Meet Expectations
Such expectations are not only difficult to evaluate and understand, but may change over time and with consumption. The product use may attract so little attention as to produce no conscious affect or cognition evaluation. When measured, this results in meaningless satisfaction or dissatisfaction information.
There may have been unanticipated benefits or consequences of purchasing or using the product such as a uses, usage situations, or features not anticipated with purchase. The simplest way to show your respect is to listen to your team, ask them what they think, or ask for their input.
Honesty I know that at times you cannot tell certain things to your teams, but that doesn't mean you have to lie. When you lie, it kills trust and respect and will make them doubt you going forward.
word choice - "Expectations of" vs. "expectations for" - English Language & Usage Stack Exchange
Teams understand that at times you cannot say anything. One of my best bosses would always just say, "I'm sorry, but I am not allowed to answer that. Praise Praise is one of our most basic human needs, and when people do a good job, they expect to receive that from their boss. It doesn't need to be over the top; it can often just be a simple "thank you" or "good job, well done.
Customer Expectations: Defining 7 Types You Must Meet | Qualtrics
Timely, Constructive Feedback We all make mistakes, but criticism rarely helps to fix them. What teams want is timely, constructive feedback. If the result is not what you expect, then let them know, but do it in a way that allows them to learn and improve, so that they will know how to avoid the mistake next time.
Stand Up for the Team Too many leaders just throw their teams under the bus when things go wrong. But as the leader, when things go wrong you're still part of it, you can't just disassociate yourself from the failure. That doesn't mean you need to put your hands up and say, "My fault," but you should look to defend your team and protect them from criticism. Leaders who do that will find that their teams will stand by them when things are not going well, but when they don't, their teams will leave them to struggle.
I worked for one boss who constantly threw his team under the bus, and then he had a crisis and needed people to work the weekend to save the situation and his reputation.
Not one person volunteered. If you want the support of your team, then you need to support year team.