Relationship building competency questions and answers

relationship building competency questions and answers

Behavioral Interview Questions and Answers . Describe a time when you struggled to build a relationship with someone important. Building capability for all – example interview questions Can you give us an example of how you nurtured a talented member of your team? Ideally, your answer will marry the company's goals with. Check out a list of sample questions and best answers. an interview question about your teamwork skills or your history of team building and team leadership.

This was used to assess how much they actually learned. Tell me about a time your responsibilities got a little overwhelming. I had a project plan that outlined what had to be achieved.

After the first couple of months, when I faced a few hurdles, I realized that reaching every single milestone might not be feasible in such a short amount of time. I had to reassess which were the most important aspects to consider and focused entirely on those things. I still arrived at excellent results at the very end of the time frame. Tell me about a time you set a goal for yourself. How did you go about ensuring that you would meet your objective? So I enrolled in online courses and slowly learned some programming languages, like JavaScript and Python.

I practiced almost every day and made good progress. Every week I completed one chapter of each language and was inching one step closer to developing an app.

Now, after 8 months of training, I have developed an app already and am working on my own website. Give me an example of a time you managed numerous responsibilities.

I am an English teacher by trade, with a degree in English. I wanted to hold spelling bee tournaments at the school to get students interested in learning new English words. So I took on that responsibility and taught students the format. I myself am a very sporty person and I wanted to take charge of the sports events at school.

I managed the entire event and coordinated with other staff members. Describe a situation that required you to do a number of things at the same time. I have to merge all of these to create a great user interactive experience. Moreover, I need to keep checking for bugs on the back-end so that users can access a large database with ease, all while navigating through a well-designed site with great interaction.

It is not easy to do both of these things, in a time when people are specializing in one portion. However, I get to learn everything and I deliver excellent results, overseeing the entire project. How do you prioritize projects and tasks when scheduling your time?

I complete the ones that take the least amount of time first, so that those clients receive their work as soon as possible. If a job takes more time and effort based on my estimation, I inform those clients and give them a complete breakdown so that we agree to deliver it on a later date. As a result, I am never lost and always know what to do on which day.

Tell me about a project that you planned. How did your organize and schedule the tasks? I outlined the entire project duration and segmented it into several parts — research the company, design the building, construct the building. I worked with several other engineers and delegated tasks to save a lot of time so that I could focus on what I was good at — overseeing the entire construction process.

We completed the project on time and the tech firm was pleased. When has a project or event you organized not gone according to plan? How did you feel? The inauguration ceremony of the concert was supposed to have a fantastic orchestra with fireworks and a video playing on a large screen.

Throughout the performance, the music was playing and the fireworks were exploding, but the video never played. Due to technical difficulties, the audience never got to see the amazing footage we shot. I felt very bad at the time, because all that hard work went down the drain.

However, I learned from this experience and prepared extra hard for future concerts. Give me an example of a time when you were able to successfully persuade someone to see things your way at work.

When I was working under them before, I noticed there were some processes that could be streamlined and optimized further. Now that I was a line manager like everybody else, I presented my case to the rest of them and showed factual evidence on how to improve the production process. They were initially reluctant but soon came around and saw things my way.

Describe a time when you were the resident technical expert. What did you do to make sure everyone was able to understand you? Since the recruits were fresh graduates, they relied on me to learn technical things of the semiconductor industry. I provided reading materials to all the trainees so that they can learn things in their spare time.

relationship building competency questions and answers

Whenever they had questions, I was open and ready to answer them. I wanted them to feel welcome to clarify their doubts and since I have the knowledge, I wanted to impart it to them. Tell me about a time when you had to rely on written communication to get your ideas across to your team. Emails can be a tricky medium of communication to get your message across.

I made sure to be polite and respectful while still being assertive in informing my team members why they needed to put in more time and effort. I did not want to come across as a mean boss that demands things from their employees. I expressed how I would also work extra hours with them to get the job done on time.

Give me an example of a time when you had to explain something fairly complex to a frustrated client. How did you handle this delicate situation? They have complete knowledge of automobiles, but rely on us to deliver electronic components for their cars.

I had to convince a representative of Daimler why they required these parts from us. I kept thing very simple after I realized a lot of the technical information was going over his head. I connected the components to the benefits that both the company and the drivers of cars will gain.

They quickly realized that they required this circuitry in their cars and ordered a large volume of it. Tell me about a successful presentation you gave and why you think it was a hit. At such a young age, it was an excellent opportunity to display my presentation skills to many esteemed guests. Since I knew my topic inside and out, I wanted to guide the audience through the presentation with a story of how I learned about it.

This made my presentation of the results more personal and looking at the faces of the audience members, I knew it was a success.

They appreciated my efforts greatly. When have you had to present to a group of people with little or no preparation? What obstacles did you face? I was responsible for working on a task in a particular sector but since I knew the language the clients were comfortable in, my company wanted me to represent them in a meeting. I had an hour to prepare, to look at the findings we had at the time. After the quick research, I talked to the clients and made them well aware that I was the new kid on the block.

However, I presented all of the results I knew with confidence and the clients were quite pleased. My company was quite impressed how I gave an impromptu presentation and since then, I was relied upon for presentations. How did you do it? With social media platforms abound, my partners wanted to create another competitor in that sector. I convinced the team why it would be beneficial to society and how we need to manage money properly.

They understood why this was necessary and we then started to create our first fintech app. Give me an example of a time when you were able to successfully communicate with another person even when that individual may not have personally liked you or vice versa.

Being very social, I love talking with people to get to know them. However, I understand that there are many people who are not as talkative and more of an introvert. One of my classmates did not necessarily like my personality because he thought it was overbearing. I tried to befriend him and wanted to get to know him, but he was quite reserved. I decided that it would be best to not be so forward but rather talk to him in a calm manner.

He really appreciated that and he actually opened up more, expressing himself more. What obstacles or difficulties have you ever faced in communicating your ideas to a manager?

I gathered a lot of statistics and created charts and graphs of the data. I discovered that some products were selling well in particular areas, although the company did not market them heavily in those areas. I talked to my manager about how we can improve the marketing of products in these areas to increase our revenues. My manager was quite hesitant to listen to me, perhaps because I was just an intern. However, after I presented all of the evidence, it became quite evident to him that this is what needed to be done.

Tell me about a time in which you had to use your written communication skills in order to get an important point across. To ensure excellent customer satisfaction, we always send an email to buyers who will not be able to receive their purchased goods.

I explained very clearly why Amazon failed to deliver this particular product and sincerely apologized for any inconvenience the customer experienced. As a gesture of good faith, I offered this customer a coupon of the same value to purchase another product in its place. When have you chosen to communicate a particular message in person as opposed to via email even though the email channel would have been a lot faster? It would only be fair since I worked with them for years. It was difficult, but I explained the entire situation from the very beginning and outlined what would happen to the personnel in this division.

Maybe an email would have been easier, but personally interacting with people you have worked with for years shows that you care about the working relationship. Tell me about your proudest professional accomplishment. As a stockbroker, I pick up phone calls every minute and secure the buying and selling of stock from big shot investors. I once had a famous investor call me to potentially buy stock.

I explained the stock, which company it belonged to and how the company was fairing. The investor was hesitant as the company was fairly new, but I ensured him that tech startups are booming now and that they will grow exponentially.

After several minutes convincing, I got confirmation to buy a large amount of stock. It was the biggest deal I made in my career and it set me up for success later on. Describe a time when you saw some problem and took the initiative to correct it rather than waiting for someone else to do it.

The next semester, I was hired as a teaching assistant to teach the exact same subject. I had many ideas to improve the teaching style of the lab course. I suggested that instead of doing the practical work at the end of the semester, it would be more beneficial to work every week in the lab and implement the theoretical knowledge. Also, I recommended that students should deliver presentations of their results.

This increases student participation and learning. Tell me about a time when you worked under close supervision or extremely loose supervision. It was challenging to learn things when my mentor was not able to tutor me properly.

I understood his predicament so I did not bother him much. Instead, I conversed with my colleagues who knew the trade very well and learned a lot from them.

Since some of them were once interns as well, they gave me very good guidance and supervision to help me excel in this position. Give me an example of a time you were able to be creative with your work.

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What was exciting or difficult about it? I once had to design a background image for a website and I had complete freedom to do whatever I want. I wanted to explore many different options and use full creativity to get the right design for this website.

Sometimes it is difficult to know where to go when a client does not provide some instructions, but it is very rewarding when your own efforts are appreciated by the client. Tell me about a time you were dissatisfied in your work. What could have been done to make it better? I had to write an article on a video game, but I did not play that game or was interested in that particular genre.

I had to read other sources and act as if I played that game passionately. Although my boss liked my writing, I was not satisfied with it because it felt pretentious.

I then decided to only write articles on games that I played, because it feels more authentic. What has been the most stressful situation you have ever found yourself in at work? Many people have not yet fully understood this relatively new material. I wanted to find something out but for months on end, I could not make any headway. I always kept on hitting a brick wall, which was very stressful. I was falling behind on my schedule. I decided to cleanse my mind and refresh everything.

I took a different approach this time around and I made a new discovery, making progress towards my goal. What have you done in the past to prevent a situation from becoming too stressful for you or your colleagues to handle? As a merchandiser, I need to know every single aspect because I need to find ways to reduce cost while still delivering an excellent product.

It can be very stressful when the deadline approaches and you feel like you need more time. I always find ways to meditate and find a place of calm when I think everything is going under. I reassess the situation and find ways to solve these problems within the time given.

relationship building competency questions and answers

Describe the project or situation that best demonstrates your analytical abilities. On one of my tasks, I had to conduct market research for our company and determine where certain products sold very well and did not sell so well. In addition, I had to found out if the advertising and marketing campaigns in those areas justified the sales generated. After careful analysis, I realized that some products were doing well without much ads while some products had many ads but did not sell enough.

I suggested that we change the advertising on the products that were heavily marketed but not selling well, so that more units can be sold to offset the expenditure. Tell me about a time when you had to analyze information and make a recommendation. What kind of thought process did you go through? After several sets of experimental parameters, I obtained many graphs. I had to analyze and scrutinize each graph along with their respective data set to find out if it was one or the other.

Since the material was not well known, I had to make some assumptions in my inference. After looking at graphs at other materials, I could finally arrive at a conclusion if my material was crystalline or amorphous. My supervisor liked my train of thought. Tell me about a situation where you had to solve a difficult problem.

relationship building competency questions and answers

What was the outcome? My team had to determine which divisions to merge and which to retain, while also deciding which divisions to axe from the company. The company wanted to shift from motorcycle manufacturing to automobile, specifically car, production.

We had many engineers who were experts in motorcycles but sadly, they did not serve much of a purpose for cars. On the other hand, we had marketing executives that could come in handy for our new products. It was difficult letting people go, but at the end of the day, the organization benefitted greatly from the restructuring.

What steps do you follow to study a problem before making a decision? When I was in charge of a team to design a new football shoe, I had to evaluate every single model that we were selling at the time and what they were missing. I got in touch with some athletes to get their feedback on the shoes they were and what they wish could be improved. I took that feedback into consideration and with the design team, we came up with some designs for our new shoes.

Whenever faced with a problem, I always ask others for their opinion and see if those are feasible in comparison to my own. What process do you use to check that you have the right details from a customer? I ask my clients several questions to determine what they want from their website — the color palette, style, use of media, etc. I need to know from the get-go if they want a minimalistic style of a webpage or one that is very complex with many features.

Once I have acquired all the information necessary, I then proceed to designing the site. Give me an example of a time you discovered an error that has been overlooked by a colleague. I noticed that one of my colleagues faced an issue with one of the machines and without properly rectifying the issue, continued the processes on the wafers. This was a major concern as the final product could have some defects.

I told him that we needed to shut down the entire process flow and perform maintenance checks on the defective machine. After fixing the machine, we can then resume the production process to prevent defects in wafers. What steps did you take to clarify things? We received an order to fabricate transistors of a certain type.

While there was a lot of details in the email, there was no information on the width-to-length ratio of these transistors. This was just an important to know as everything else in the email. I emailed the client to specify their requirements and asked about the width-to-length ratio.

In addition to confirming everything that was stated in their first email, they also stated the missing information to finalize the order.

After that, we were able to confirm the order. I thought that instead of having smooth surfaces, glasses and cups should have undulate layers on the outside to fit our fingers. With our fingers nestled inside, the grip will be better, making it more comfortable to hold.

We eventually designed these cups that had 4 grooves one the outside to make easier to hold. Tell me about a problem that you have solved in a unique or unusual way. Our wires could not be directly attached to this device.

I had to find a way to manipulate the wires I had to make them fit and connect. I extracted the inner part of the coaxial cables and wrapped them around the connector ports to establish a fixed connection. As a result, electricity from my sample was flowing in the measuring device and I could see readings. It took me a while, but I found this workaround to this problem. Give me an example of when someone brought you a new idea that was odd or unusual. One of my colleagues once came up to me and pitched a weird idea for an umbrella, one where the outside part will collapse inward.

It took me aback because I have always seen and used umbrellas where the inside part collapses inward. When I thought deeper about it, his idea actually made sense because the outside part is wet and the water lingering stays inside, keeping everything outside dry. Within a few months, we launched this ingenious product and it was successful.

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When have you brought an innovative idea into your team? How was it received? Wearable tech at the time was still in its infancy, so we did not have much to inspire us. I noticed I was wearing a watch and I instantly thought that we could wear a fitness bracelet or band to monitor our health levels. It was received positively, surprisingly. We went into production and now many health conscious people are wearing our watches to check their exercise progress.

Tell me about a time when you had to make a decision without all the information you needed. We had a section of the store empty after Black Friday and needed to restock the store with other goods.

We were not sure what to place in that particular corner of the department store, but we needed something there the next day to clear our inventory.

relationship building competency questions and answers

What was once a section filled with television sets was now occupied by paintings. Radically different, I know, but it had to be done. Give me an example of a time when you had to be quick in coming to a decision. One of our servers once experienced some issues and went down for several hours. The company could not conduct business during this time, meaning that they would lose a lot of money.

I had to find a quick way to get the servers up and running by the end of the day. Fortunately, we had backup servers that were storing all of the data. So I quickly hooked up this server to the existing network so that the company could resume normal business seamlessly. What is the most difficult decision you have ever had to make at work?

How did you arrive at your decision? It is always a bit weird to lead your own friends in a professional setting. Two of my team member, who were always friends, came up with interesting ideas separately and presented them to me. Both of them were quite fascinating and could be useful for the construction of an airplane, but I could only use one due to budgetary constraints.

It was a difficult decision because they could take it personally, as if I was favoring one person over the other subjectively. I talked to both of them and explained my decision very carefully. One of them was very understanding and cooperative. It was the best result I could hope for. Give me an example of a business decision you made that you ultimately regretted. Since we were quite young and did not know the exponential growth potential of apps, we were quite pleased with the large figure and wanted to earn money to help fund our future projects.

Over times the value at which we sold it! I regret not having faith in our mobile app and still being behind the helm of that great app. Now I know to not sell to make a quick buck, but to persevere.

Give me an example of an important career goal that you set yourself and tell me how you reached it. What obstacles did you encounter?

How did you overcome the obstacles?

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I aimed to study at the best electrical engineering program in my country, and I got that opportunity. I learned a lot, graduated with excellent grades, and published my first scientific paper at a very young age.

Afterward, I got an internship at a semiconductor company and learned about the entire semiconductor manufacturing process. It was all daunting to me initially, but I worked very hard to overcome the hurdles. I learned on my own and I learned from experienced engineers to hone my skills.

After the internship, I got a full-time position at the same company to put my skills to the test and use my creativity. I am proud of what I have accomplished, but I know I have so much more to offer. Tell me about a professional goal that you set that you did not reach. How did it make you feel?

Most of the time, it is for websites. I thought I would give website development a shot, since I can incorporate my graphic designs in my own websites. I attempted to learn how to code, but I could not connect with the syntax.

Unlike graphic designing, which is where I thrive due to creativity, I found website design tedious. Maybe it is because I could not properly wrap my head around programming with those languages. I felt at first, but I realized that I am a very good graphic designer, so I still design amazing art. Perhaps later, I will return to programming and learn how to design websites properly. How have you gone about setting short-term goals and long-term goals for yourself or your team?

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What steps did you take along the way to keep yourself accountable? So we set our short-term goal as delivering an amazing thesis to get an amazing grade and our long-term goal as getting our results published in IEEE.

After working 6 months on the thesis and discovering many new things, we got a good grade upon delivery. We then shifted our sights to further developing our model to get even more interesting results to get a publication. After another 6 months, we got the good news that our paper was published in IEEE.

We were elated to make our dreams come true. We achieved the goals we set out a year in advance. Describe a project or idea not necessarily your own that was implemented primarily because of your efforts.

I had the brilliant idea that we should go hiking, too. Many of my friends just wanted to relax and soak in the sun, but I really wanted us to be more active and experience more of nature. I talked to the locals and hired a local guide to accompany us on our trek through the jungle. I convinced my friends that we should definitely do this, to make it a weekend to remember. We did in fact hiked the entire day and although we were exhausted when we returned to the hotel, we had no regrets afterwards.

We were fully rejuvenated. Describe a situation in which you recognized a potential problem as an opportunity. What, if anything, do you wish you had done differently?

After preparing my test wafers and electrical circuitry, I brought it to the machine and realized that my particular circuit could not connect to the machine. I did not anticipate this major problem. However, this presented a problem that I needed to resolve using my creativity. I thought long and hard, and I found a way to work around this issue. I modified my electrical circuit to make it compatible with the machine, and I was then able to proceed to conducting my experiments.

Tell me about a project you initiated. Were you happy with the result? I spoke to the HR department and the Chairman of the company, and presented a plan to start a Graduate Trainee program, one that would hire and train people from various backgrounds. It was a risky move, but I presented many cases where firms have benefitted from hiring personnel who did not generally fit the mold.

Sometimes, they are the ones who excel the most. I proposed that I would be in charge of this program and would decide who would be hired to be trained by me personally. I successfully hired a diverse group of individuals and trained them to learn our industry. In return, we have learned a lot from them, too. Tell me about a time when your initiative caused a change to occur. I looked at the current teaching system and I saw that there was room for improvement.

Rather than having the laboratory session at the very end of the semester, it would be more beneficial for the students if the lab sessions took place throughout the semester.

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I outlined the entire plan for the semester and showed how student interaction and participation will increase. My professor was surprised with the results. What has been the best idea you have come up with during your professional career?

It is all about pushing the boundaries and finding the next big thing. I have always used graphics in my background, like pictures. However, there was one client who wanted something that did not exist before.

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I had to think deeply about it, and after learning some new tricks online, I incorporated a video in the background of a website. This was the best and most creative thing I did as a webpage developer.

My client was very pleased with the ingenious and unique design. Discuss a time when your integrity was challenged. Legal documents are very long and I had to use a lot of paper and other materials.

One of my colleagues presumed that I was stealing some of the materials while I was there, since the materials were expended rather quickly. I talked to him personally and showed him everything I printed and copied, and gave reasons why. Tell me about yourself. Your interviewers will likely start out with a question about yourself and your background to get to know you. Start out by giving them an overview about your current position or activities, then provide the most important and relevant highlights from your background that make you most qualified for the role.

Doing so can help you be more memorable and personable to the interviewer. During my time at the organization, I have been recognized for my time management skills, writing abilities and commitment to excellence. My greatest value to any executive is my ability to work independently, freeing up their time to focus on the needs of the business.

As someone with a sharp eye for detail and a drive to organize, I thrive on making sure every day has a clear plan and every plan is clearly communicated. How would you describe yourself? If possible, include quantifiable results to demonstrate how you use your best attributes to drive success.

Lastly, I am thorough, documenting all incidents and actively making suggestions to management about security improvements and changes. What makes you unique? To answer, focus on why hiring you would benefit the employer. Addressing why your background makes you a good fit will let employers know why your traits and qualifications make you well prepared. I know what it takes to create a positive consumer experience through marketing. Why do you want to work here? Interviewers often ask this question as a way to determine whether or not you took time to research the company and to learn why you see yourself as a good fit.

The best way to prepare for this question is to do your homework and learn about the products, services, mission, history and culture of this workplace.

In your answer, mention the aspects of the company that appeal to you and align with your career goals. Finding a company with a positive work environment and values that align with my own has remained a priority throughout my job search, and this company ranks at the top of the list. What interests you about this role? Like the previous question, hiring managers often include this question to make sure you understand the role, and to give you the opportunity to highlight your relevant skills.

In addition to thoroughly reading the job description, it can be helpful to compare the role requirements against your skills and experience. Choose a few things you particularly enjoy or excel at, and focus on those in your answer. I was able to successfully build and launch an agile process in my previous role as UX manager, and we saw considerable improvements in project speed.

Employers ask this question to gauge your level of self-awareness and ensure your sources of motivation align with the role. To answer, be as specific as possible, provide real-life examples and tie your answer back to the job role. What are you passionate about? Much like the previous question about motivation, employers might ask what you are passionate about to better understand what drives you and what you care most deeply about.